About the Company:
Our client is a well-established manufacturing and distribution business with a strong reputation in the industry. They pride themselves on a supportive, friendly, and collaborative team culture where quality, accuracy, and excellent customer service are key.

The Role:
We are seeking a reliable and detail-oriented Administration Assistant to join the sales team ina close-knit environment. This role involves supporting sales and customer service operations, ensuring customer orders are processed efficiently and accurately, and providing top-notch service to clients.

What We Offer:

• Family-friendly working hours

• Opportunities to grow your skills in sales support, customer service, and administration

• Work in a stable, well-established business with long-term clients

• Supportive team environment where your contributions are valued

Key Responsibilities:

• Answer and direct incoming phone calls and emails in a professional and timely manner

• Process customer orders accurately and efficiently

• Prepare and send quotes and invoices

• Follow up on outstanding quotes, orders, and customer enquiries

• Maintain and update customer records in CRM and internal systems

• Provide exceptional customer service and product information to clients

• Coordinate with warehouse and production teams to ensure timely dispatch of orders

• Manage stock availability enquiries and assist with inventory control

Standard Hours:

• Monday – Thursday: 8:30am – 5:00pm

• Friday: 8:30am – 4:00pm

Skills & Experience Required:

• Experience in a Sales Admin or Customer Service role

• Strong attention to detail and accuracy

• Excellent verbal and written communication skills

• Proficiency with Microsoft Office and CRM systems

• Previous experience in manufacturing, distribution, or trades industry (preferred but not essential)

• Ability to handle customer enquiries professionally and efficiently

Blu by Adcorp helps great people find great jobs. We connect candidates with exciting opportunities, support you through the process, and make sure your application gets noticed. Join us and take the next step in your career!