📍 Location: Blacktown
🕐 Start Date:
ASAP
📅 Duration:
Ongoing
💼 Position Title:
Customer Service Officers
💰 Pay Rate:$35.18 per hour
🕘 Hours:
Monday – Friday, 9:00 AM to 5:00 PM
About the Role:
We are currently seeking enthusiastic and experienced Customer Service Officers to join a busy call center team based in Blacktown. This role involves working with a leading gas company, handling inbound calls related to commercial and residential client deliveries and billing enquiries.
You'll play a crucial part in delivering exceptional customer service while accurately logging information and supporting clients over the phone.
Key Responsibilities:
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Manage inbound calls in a fast-paced call centre environment
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Handle delivery and billing requests from commercial and residential customers
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Log client information accurately into internal systems
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Communicate clearly and professionally with all stakeholders
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Maintain attention to detail while managing a high volume of enquiries
Requirements:
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Proven experience in a similar customer service or administrative role
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Strong communication skills and confident phone manner
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Friendly, polite, and approachable attitude
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High level of accuracy and attention to detail
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Ability to work well under pressure
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Own transport required
Experience in the utilities or similar industry is highly regarded but not essential.
The Workplace:
Join a warm, supportive team in an open-plan office setting. The team culture values clear communication, teamwork, and professionalism. While it can get busy, you'll be working alongside a collaborative and experienced group who are happy to support each other.
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Electronic timekeeping via Simplify app
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Opportunities for permanent employment
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Work with a well-established gas company offering long-term potential
Ready to Apply?
If you’re looking for your next customer service role and enjoy working in a friendly, professional environment – we’d love to hear from you!
👉 Apply now to secure your spot in this fantastic team.
