Customer Service Officer – Lytton (Brisbane)
Immediate Start | Ongoing Casual Opportunity | $37.53/hr
Looking for a role where no two days are the same? Join a fast-moving, supportive team in Lytton where your customer service skills will be valued, your days will fly by, and your work will make a real impact.
We’re seeking a confident and organised Customer Service Officer who thrives in a high-volume environment and enjoys delivering exceptional support with professionalism and care.
Why You’ll Love This Role
- Competitive pay – $37.53 per hour
- Work-life balance – Monday to Friday, 8:00am–4:00pm only
- Immediate start available
- Ongoing casual position with consistent full-time hours
- Supportive, friendly office culture with a collaborative team environment
- A varied, fast-paced role that keeps you engaged and challenged
About the Role
As the first point of contact for customers, you’ll play a key role in delivering efficient and professional support across phone and email channels. Your day-to-day responsibilities will include:
- Managing a high volume of inbound customer calls and email enquiries
- Processing orders and updating customer information accurately
- Completing administration tasks including data entry, record management, and follow-ups
- Providing clear, friendly, and solutions-focused communication
- Escalating complex issues to ensure timely outcomes for customers
This is a busy, call centre-style role suited to someone who enjoys working in a fast-paced environment and can confidently juggle multiple priorities.
What We’re Looking For
You’ll succeed in this role if you bring:
- Previous experience in customer service, administration, or call centre environments
- Strong communication skills and a professional phone manner
- High attention to detail and solid computer/admin skills
- The ability to multitask and stay organised under pressure
- A proactive, reliable, and team-focused attitude
- A valid driver’s licence and reliable transport (essential)
If you’re ready to step into a rewarding role with a great team and immediate start, we’d love to hear from you.
