Our client is currently seeking an experienced Customer Service Officer to join their busy Ballina team in a permanent full-time position.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering high-quality customer service.

What’s on offer:

• Permanent full-time role
• Monday to Friday hours
• $65,000 salary package
• Supportive team environment
• Career stability and growth opportunities

About the role:

You will be responsible for handling a high volume of customer enquiries, processing orders, coordinating bookings, and providing administrative support to ensure smooth day-to-day operations.

Key responsibilities:

• Managing inbound customer calls and enquiries
• Processing customer orders and bookings
• Providing accurate product and service information
• General administration and data entry
• Building strong relationships with customers

To be successful you will have:

• Previous customer service or admin experience
• Strong communication skills
• Ability to multitask and work under pressure
• Good computer and administration skills
• A positive and reliable attitude
• Experience within logistics, transport, industrial or gas industries highly regarded

If you’re looking for a stable permanent opportunity with a well-established business, apply now with your updated resume.